All our branches are open during the public holidays on July 5 and 6.

Získejte doručení ZDARMA na rok pouze za 25 Kč měsíčně! Více informací

Our Prices? Cut! Experience fast delivery.

We'll bring it in.
We'll plug it in.

You can have your stuff tomorrow, weekend or no weekend!*

*Applies in approximately 91% of cases, except for unexpected situations that may occur when ordering and paying for the order before 16.00 (payment is not required if you choose the Cash on Delivery option).

Alzaexpres Complet alzák

Leave it all to us

We deliver all over the country

Available 7 days a week
Mon-Sun from 8:00-20:00

We will bring the appliance to your home and unpack it

Install the appliance or TV on the wall **

Clean up the packaging material

Take away your old appliance

** All additional services are provided by AlzaExpres. We cannot guarantee the full range of services if AlzaExpres is at full capacity and delivery is provided by another external carrier. The service cannot be purchased via the mobile app.

Choose from two types of delivery

 

Delivery Behind the First Lockable Door

starting from CZK 399

The driver will deliver the appliance behind the first lockable door (e.g. the front door of an apartment building, the gate of a family house, etc.)

Recommended

Complete Delivery
To Your Apartment

starting from CZK 599

The delivery crew will bring the appliance to your apartment and place it exactly where you need it. Can only be used for products up to 150 kg.

Supplementary services

If you have your appliance delivered by AlzaExpres, you can also take advantage of a range of additional services such as Built-in Appliance Installation or Wall-mounted TV Installation.

Basic installation of freestanding electrical appliances

Removal of old appliance

Delivery insurance

Installing built-in appliances

Instalace vestavné trouby / mikrovlnky

Installing a built-in
oven/microwave

Instalace vestavné pračky

Installing a built-in washing machine

Instalace vestavné sušičky

Installing a built-in tumble dryer

Instalace vestavné myčky

Installing a built-in dishwasher

Instalace vestavné lednice

Installing a built-in refrigerator

Instalace vestavného mrazáku

Installing a built-in freezer

Instalace vestavné vinotéky

Installing a built-in wine cooler

Instalace elektrické varné desky

Installing an electric cooktop

Instalace TV

Installing a TV on the wall

The service cannot be purchased via the mobile app.

You can save money when you buy a built-in appliance together with our installation service

VAT rate reduction from 21% to 15%

In order to qualify for the lower VAT rate, you need to meet the legal requirements. For more information, see our FAQ.

Get more for less

Ordering the installation service for multiple built-in appliances nets you a better price per appliance.

What should I do before you arrive?

Check the dimensions

Before you make your order, double-check the dimensions of the appliance and the width of your doors, corridors, etc., so that the delivery crew can get your appliance in safely.

Wait for the text message

AlzaExpres will send you a text message on the day of delivery with information on when the goods will be delivered.

The crew will contact you

Once the AlzaExpres crew is on its way, they will contact you by phone.

Clear the way

Remove anything that could obstruct the path to the target location.

Cover the floor

If you have a wooden floor, we recommend covering it with cardboard to prevent any potential damage.

Check the packaging

Check the packaging when you accept the delivery. In case of major damage, please contact us at: 225 340 111.

What is included in the basic installation of freestanding electrical appliances?

Instalace lednice
Instalace Pračky
Instalace sušičky
Instalace myčky
Instalace trouby a varné desky
Instalace televize

FAQ

I live on the 12th floor. Are you really going to deliver my appliance to my apartment?

Yes. Our two-man crew will carry the appliance all the way to your apartment and place it where you need it (applies to delivery to a single apartment or commercial space).

Is it possible you won’t be able to deliver the goods behind the first lockable door?

As part of this service, we will do everything we can to ensure that your goods are delivered. However, there may be exceptional cases in which this is not possible. For example, steep or narrow stairs leading to the first lockable door, unpaved (muddy) road, slippery terrain, etc.

Does the service apply to products from external warehouses?

Unfortunately, not yet. For products shipped from external warehouses of our partners, we are unable to offer the shipping options and follow-up services listed here.

Is delivery with AlzaExpres Complet safe?

Yes, safety is paramount for us. We follow the current sanitary measures as mandated by the government, the Ministry of Health, the regional sanitary stations and the common sense.

Our staff wear protective gloves and respirators throughout the entire appliance removal and installation process. Every day, we also disinfect all our vehicles and, if necessary, use ozonation.

What should I do if I am not satisfied with the service?

We strive to provide the best service possible, but we understand that there may still be grounds for submitting a claim. Did you discover the parcel was damaged after you had collected it and the carrier had already left? Are you unhappy with the installation of the appliance or the behaviour of our staff? In this case, please contact us via the contact form or our call centre.

You can reach our call centre via our 24-hour customer service line at 225 340 111. Alternatively, you can also use WhatsApp or Messenger.

Make sure to provide:

  • your purchase receipt number
  • your parcel number
  • description of the defect (we recommend adding a photo)
  • your contact details

Did you order the Installation of a Built-in Appliance service along with your appliance?

After completing your order, our call centre staff will contact you to specify the date and installation details to ensure that everything runs smoothly. The shipping fee is not included in the service.

If I order multiple built-in appliances with installation, will the installation price change?


Yes. In this case, you will pay less for every appliance installed.

  • Installing 1 built-in appliance:  CZK 1,699  (15 % VAT), resp. CZK 1,788  (21 % VAT)
  • Installing 2 built-in appliances: CZK 1,499  (15 % VAT), resp. CZK 1,577  (21 % VAT)
  • Installing 3 built-in appliances and more: resp. CZK 1,333  (15 % VAT), resp. CZK 1,402  (21 % VAT)

What are the conditions for applying for a reduced VAT rate when buying a built-in appliance with the installation service?

Eligible persons defined in Section 48 of Act No. 235/2004 Coll. who have purchased the installation service at the same time as the built-in appliance, may apply for a reduced VAT rate.

In particular, but not exclusively, these are natural persons who are not entrepreneurs (i.e. without a filled-in VAT number) who purchase the appliance for the following purposes:

  • construction of a residential building according to the legislation regulating the Land Registry, in which there is no living space with a floor area exceeding 120 m2
  • construction of a family house according to the legislation regulating the Land Registry, the floor area of which does not exceed 350 m2
  • residential premises for social housing with a floor area not exceeding 120 m2
  • a social housing living space where a room used together with the living space with a floor area not exceeding 120 mis located in the same building firmly connected to the ground

Can I purchase the service and benefit from the reduced VAT rate even if I am an entrepreneur?

You can of course purchase the service, but unfortunately, you cannot apply for the reduced VAT rate. See Section 48 of Act No. 235/2004 Coll. for more info.

Share with Your Friends

Found our offers interesting? Why keep them to yourself.
Make your friends happy!

 

Installing freestanding electrical appliances

What does the service include?

  • The crew will unpack the appliance and take the packaging material straight away. Just have the water, energy and waste connections ready.
  • This service is provided only for freestanding electrical appliances (washing machines, dryers, dishwashers, refrigerators, freezers, TVs, etc.).
  • With a built-in appliance, the crew will "only" unpack the appliance and take away the packaging material. If you wish to install a built-in appliance, you need to order the additional Built-in Appliance Installation service.

Before the driver arrives and the installation, make sure that:

  • You have the utility connections (electricity, water) and waste water connection ready.
  • The connections are compatible with the purchased appliance.
  • The purchased appliance will fit in the designated place.
  • Placing the dryer and washing machine on top of each other is only possible if you have an original connection part, where no drilling is required. Otherwise, the aplliances won't be stacked.
 

Removing old appliances

What does the service include?

  • If you request it, our crew will take away your used appliance (valid for all types of delivery).

Before the driver arrives and the installation, make sure that:

  • The old appliance is properly disconnected, clean and complete.
  • In case of washing machines, dishwashers, dryers, refrigerators or freezers, makes sure they are also dry and de-iced.
  • There must be no water in the appliance.
 

Delivery insurance

What does the service include?

  • In case your order gets damaged during delivery, we will deal with your claim promptly. Within 24 hours at the latest, you will be contacted by our customer service operator and together you will work everything out.
 

Installing a built-in oven/microwave

We're committed to making it as easy as possible for you to get your new built-in oven (or built-in microwave). That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new oven/microwave to make sure everything is in order.
  • Plug the new appliance into the mains and place it in the prepared cabinet.
  • If the kitchen skirting board needs to be removed, we will remove it and then return everything to its original state after installing the appliance.
  • Switch on your new appliance to check that it's working as intended. Then set the time.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.
 

Installing a built-in washing machine

We're committed to making it as easy as possible for you to get your new built-in washing machine. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Provide the necessary water, waste and energy supply connections.
  • Check the access route to ensure it's large enough for the appliance (width of doors etc.).
  • Water and waste connections should be no more than 1.6m away from the appliance.
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new washing machine to make sure everything is in order.
  • Connect the new appliance to the mains and connect the water and waste supply.
  • Fit the furniture door on the new washing machine (adjusting the hinge locations as necessary).
  • Run the basic washing programme to check that the washing machine is working properly.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.

You can also order the following services on the spot:

  • Enlargement of the supply connection opening in the cabinet.
  • Supply connection extension (if the conditions allow it).
 

Installing a built-in dryer

We're committed to making it as easy as possible for you to get your new built-in dryer. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Provide the necessary supply connections (electricity or waste - depending on the type of dryer).
  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The waste connection should be no more than 1.6m away from the appliance.
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new dryer to make sure everything is in order.
  • Connect the new appliance to the mains and, if necessary, connect the waste water pipe (depending on the type of dryer).
  • Fit the furniture door on the new dryer (adjusting the hinge locations as necessary).
  • Run the basic programme to check that the dryer is working properly.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.

You can also order the following services on the spot:

  • Enlargement of the supply connection opening in the cabinet.
  • Supply connection extension (if the conditions allow it).
 

Installing a built-in dishwasher

We're committed to making it as easy as possible for you to get your new built-in dishwasher. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Provide the necessary water, waste and energy supply connections.
  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The waste connection should be no more than 1.6m away from the appliance.
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and the furniture door and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect the new appliance to make sure everything is in order.
  • Connect the new appliance to the mains and place it in the prepared furniture cabinet.
  • Connect the front furniture panel and return the dismantled skirting board to its original state.
  • Connect the water and waste supply and install the furniture door.
  • Run a basic washing programme to check that the dishwasher is working properly.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.

You can also order the following services on the spot:

  • Enlargement of the supply connection opening in the cabinet.
  • Supply connection extension (if the conditions allow it).
 

Installing a built-in refrigerator

We're committed to making it as easy as possible for you to get your new built-in refrigerator. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new appliance to make sure everything is in order.
  • At the customer's request, we can change the direction in which the refrigerator door opens.
  • Place your new refrigerator in the prepared cabinet and attach and connect the furniture doors.
  • Prepare the cable to connect the refrigerator to the mains.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.
  • The customer has to plug the built-in refrigerator into the power outlet independently about 4-6 hours after installation, due to the need to stabilise the cooling medium.
 

Installing a built-in freezer

We're committed to making it as easy as possible for you to get your new built-in freezer. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new appliance to make sure everything is in order.
  • At the customer's request, we can change the direction in which the freezer door opens.
  • Place your new freezer in the prepared cabinet and attach and connect the furniture doors.
  • Prepare the cable to connect the freezer to the mains.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.
  • The customer has to plug the built-in freezer into the power outlet independently about 4-6 hours after installation, due to the need to stabilise the cooling medium.
 

Installing a built-in wine cooler

We're committed to making it as easy as possible for you to get your new built-in wine cooler. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • The electricity socket should be no more than 1.3m away from the appliance.

How is the installation carried out?

  • We uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new appliance to make sure everything is in order.
  • At the customer's request, we can change the direction in which the wine cooler door opens.
  • Place your new wine cooler in the prepared cabinet.
  • Prepare the cable to connect the wine cellar to the mains.
  • Finally, we will clean up after ourselves, say our goodbyes, and take away your old appliance and packaging materials.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.
  • The customer has to plug the built-in wine cooler into the power outlet independently about 4-6 hours after installation, due to the need to stabilise the cooling medium.
 

Installing an electric cooktop

We're committed to making it as easy as possible for you to get your new electric cooktop. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,699 incl. VAT

What do I need to do before you arrive?

  • Check the access route to ensure it's large enough for the appliance (width of doors etc.)
  • Cut out an appropriately sized hole for the cooktop.
  • Provide access to the circuit breakers in the flat / house.
  • Get a sufficiently long three-phase power supply cable to connect to the cooktop.

How is the installation carried out?

  • We turn off the cooktop electric circuit at the circuit breaker.
  • Uninstall your old appliance and allow you to clean the hard-to-reach nooks and crannies.
  • Unpack and inspect your new appliance to make sure everything is in order.
  • We connect your new cooktop and place it in the hole in the kitchen countertop.
  • Switch on the appliance and check that all the hotplates and cooking zones are working as they should.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.

You can also order the following services on the spot:

  • We can cut out/enlarge the cooktop installation opening on request.
 

Installing a TV on the wall

We're committed to making it as easy as possible for you to get your new wall-mounted TV. That's why we try to deliver and install your new appliance at the same time. You can look forward to a pleasant and helpful crew who will do a good job and clean up after themselves.

Service price

CZK 1,899 incl. VAT

*The service does not include the connection of satellite TV and other devices (e.g. games consoles etc.) to the TV.

What do I need to do before you arrive?

  • The mount does not come supplied with your TV and must be ordered separately (for this reason, we contact customers the day before delivery to confirm that the mount bracket will be available). We cannot install your TV on the wall without a compatible mount bracket.

How is the installation carried out?

  • We unpack the TV and you tell us where exactly do you want to have your TV installed.
  • We shall use a detector to verify that it's safe to drill into the wall in that particular spot.
  • Then we choose the appropriate anchoring means (dowels, etc.) for your wall material.
  • We carefully measure everything, drill the holes, and install the mount bracket.
  • We inform you what your mount bracket can or cannot do and install the TV.
  • Connect the TV to the mains and then to the antenna or Wi-Fi network.
  • Perform the standard TV setup and familiarise you with the basic functions your TV offers.
  • The crew will go over the handover protocol with you. In it, you will agree together on all the tasks that have been carried out during the installation.
  • You get to keep the packaging material for at least 14 days (in case you decide to return the TV).
0
Print
P-DC1-WEB03
We will call you and advise you professionally
+420 225 340 120
Order inquiry
Question about the product
Please enter your telephone:
Call me
We care about your privacy Alza.cz a. s., Company identification number 27082440, uses cookies to ensure the functionality of the website and with your consent also to personalisage the content of our website. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.
More information Less info