Try our cookies Alza.cz a. s., Company identification number 27082440, uses cookies to ensure the functionality of the website and with your consent also to personalisage the content of our website. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

Technical cookies
These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
Functionality cookies
These cookies allow us to remember your basic choices and improve the user experience. These include remembering your preferred language or allowing you to stay logged in permanently.
Social media cookies
These cookies allow us to easily link you to your social media profile and, for example, allow you to share products and services with your friends and family.
Content personalisation
These cookies allow us to show you content and ads according to the information we have about you to best meet your needs. This includes what content you have viewed, or on what device you are accessing our website.
Non-personalised advertising
These cookies allow us to show you general ads for products and services.
Personalised advertising
Thanks to these cookies, we and our partners can offer you relevant products and services based on your purchases, your shopping behaviour and your preferences.
Audience metrics
These cookies allow us to optimise our site for your convenience based on how you use it. The aim is to remember or anticipate your choices. This includes, for example, the use of features, their location, or the behaviour on the page.
Third party cookies
These are third party cookies, and you can find out more about them and our partners here.

By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

I understand Detailed settings Reject everything

Catalogue

EU Distribution

In our product selection, you might find items marked with "EU Distribution." This label indicates European distribution.

Where are our products distributed from?

Most of the products we offer in our e-shop are purchased directly in Czechia, Slovakia, or Hungary through local distributors. In contrast, products labeled “EU Distribution” are purchased in another European Union country, such as Germany, Austria, France, Poland, and others.

EU distribuce — Products from EU distribution are easy to identify: the information is stated in the product name.

Reasons why we have expanded our range of EU distribution products

Wider product selection – the free movement of goods within the EU allows us to bring interesting products to the domestic market that may otherwise not be available here. Manufacturers sometimes offer only a limited selection of their models and colour variants through local distributors.
Better pricing – a significant portion of EU-distributed goods is purchased directly from foreign representatives of the brand or from large international distribution companies that are able to negotiate better terms. In addition, due to differences between markets, products may be introduced abroad at more favourable prices than those set by local distribution.
Better availability – when new models are launched, the number of available units is often limited; thanks to sourcing goods from abroad, we are able to shorten delivery times.

FAQ

How are product claims handled for EU distribution products?

Claims – EU distribution products are handled exclusively by the seller, which in our case is often a faster process than going through an authorised service center. Naturally, we provide a two-year warranty on all products in our offer without distinction, regardless of their distribution.

Claim processing takes up to 30 days.

Will my language remain available on an EU distribution mobile phone after an update?

Yes, if it is a smartphone, for example with the Google Android, Microsoft Windows, or Apple iOS operating system. The Central European language options are always part of the phone’s standard content, even after any system update.
No, if it is, for example, a feature phone without an operating system (classic button phones such as older Nokia models). In this case, an update may result in the loss of your preferred language option, which would then need to be reinstalled by a service center.

Back to Alza.cz

Print

P-DC1-WEB12