Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

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By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

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Reklamace zboží značky Aligator

Aligator provozuje vlastní servisní středisko a pro záruční i pozáruční servis nabízí online servisní portál.

Jak postupovat?

1️⃣ Klikněte na odkaz: aligator.cz – kontakty a reklamace

2️⃣ V části Reklamace vstupte do servisního portálu a založte servisní požadavek

3️⃣ Připravte si údaje o zařízení, popis závady a doklad o koupi

4️⃣ Postupujte podle instrukcí servisního portálu k předání nebo zaslání zařízení

Proč reklamaci řešit přes servis Aligator?

✅ Aligator provozuje vlastní servisní středisko.

✅ Portál je určen pro záruční i pozáruční servis.

✅ Servisní případ lze založit přímo online.

Oficiální servisní portál Aligator je vhodnou cestou k založení opravy a získání instrukcí pro další postup.

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