Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

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By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

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Reklamace zboží značky HECHT

HECHT provozuje v České republice vlastní síť servisních center, kde lze řešit opravy a servis výrobků.

Jak postupovat?

1️⃣ Klikněte na odkaz: cz.hecht.cz/info/servisni-centra

2️⃣ Vyhledejte nejbližší servisní centrum HECHT

3️⃣ Připravte si výrobek, popis závady a doklad o koupi

4️⃣ Před odesláním výrobku postupujte podle instrukcí vybraného servisu nebo reklamačního oddělení HECHT

Proč reklamaci řešit přes servis HECHT?

✅ Rozsáhlá síť servisních míst v České republice.

✅ Možnost vyhledat servis podle kraje nebo města.

✅ Servisní podpora přímo pro výrobky HECHT.

Pokud je nutné výrobek do servisu zaslat, doporučujeme nejprve vyčkat na instrukce servisního oddělení a výrobek vhodně zabalit pro přepravu.

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