Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

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These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
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By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

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Reklamace zboží značky Lauben

Lauben poskytuje vlastní zákaznickou podporu, která pomáhá s technickými problémy a dalším servisním postupem.

Jak postupovat?

1️⃣ Klikněte na odkaz: lauben.com/cs-cz/pages/kontakt-1

2️⃣ Kontaktujte podporu Lauben a popište závadu výrobku

3️⃣ Připravte si model výrobku, popis závady a doklad o koupi

4️⃣ Postupujte podle instrukcí zákaznické podpory Lauben

Proč reklamaci řešit přes podporu Lauben?

✅ Přímý kontakt na podporu značky.

✅ Podpora může ověřit problém a doporučit další servisní postup.

✅ Není nutné předem hledat konkrétní servisní místo.

Doporučujeme nejprve kontaktovat oficiální podporu Lauben a nechat si potvrdit vhodný postup pro konkrétní výrobek.

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