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Branch 24/7 Kolín

All of our stores

Shop is open

21. 7.	Today	Nonstop
22. 7.	Tomorrow	Nonstop
23. 7.	Thursday	Nonstop
24. 7.	Friday	Nonstop
25. 7.	Saturday	Nonstop
26. 7.	Sunday	Nonstop
27. 7.	Monday	Nonstop

Jaselská 876
28002 Kolín

Dear customers, please be informed that our Kolín branch will be undergoing reconstruction from July 20 to July 31.
We apologize for any inconvenience during order pickup and thank you for your understanding.

Our specialists are present from 8:00 to 19:00 (Sunday 9:00 - 19:00). Outside these hours you can only pick up your goods in our AlzaBox.

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Branch Benefits

Collection in 24/7

AlzaBox is available around the clock, 24 hours a day, 7 days a week. Enter the authorization code or scan the QR code from the box screen via our app to pick up your shipment.

Large parcel pickup

Large shipments, such as refrigerators and televisions, can be easily picked up in the presence of our specialists.

Free or 45 CZK Delivery

Delivery to the branch is free if you have an active AlzaPlus+ service; otherwise, delivery costs 45 CZK.

Utilize Our Services and Advice

Get expert advice or use our services like extended warranties, installment payments, screen protector installation, or data transfer and more.

Experience the Apple Ecosystem

Come and experience the best customer service. Discuss with an Apple expert who will help you find the most suitable solution.

Pickup via App

Save time and click on your way, more information about pickup via the app can be found here.

Additional information

How can I pick up my order at night?

If you wish to pick up your order at night, please enter the code to open the door at the entrance. You will find this code in the email or SMS with your order information. For more information, please see here.

Can I claim goods at the branch?

Yes, we accept complaints at the branch and we will be happy to help you replace broken goods. You can make a claim online here or directly at the branch via a self-service kiosk. Don't forget to bring your purchase or order receipt number.

How complaints work at the 24-hour branch?

In the night hours it is necessary to have the case set up in advance and then via the ‘Send’ button to insert into AlzaBox. More information here.

It is possible to buy goods on hire purchase?

Yes, please stop by the branch and we will sort everything out together on the spot. For more information, see here.

How long should I keep my order at the branch?

The reservation period is 3 days. To extend the reservation, contact us please. In the case of goods in AlzaBox, the booking time is 2 days.

Can I park at the branch?

Yes, we have parking for customers right in front of the branch.

Where to take old electronics?

Bring it to us, the branch is a collection point for used electrical equipment, batteries, toners, DVDs, etc. For more information, please see here.

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