Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

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By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

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Reklamace zboží značky SodaStream

Servis výrobků SodaStream na českém trhu zajišťuje společnost FAST ČR. Nejprve doporučujeme kontaktovat oficiální podporu SodaStream prostřednictvím kontaktního formuláře.

Jak postupovat?

1️⃣ Klikněte na odkaz: sodastream.cz/kontakt

2️⃣ Popište problém prostřednictvím kontaktního formuláře

3️⃣ Připravte si typ výrobku, popis závady a doklad o koupi

4️⃣ Postupujte podle instrukcí podpory SodaStream nebo servisního partnera FAST ČR

Proč reklamaci řešit přes podporu SodaStream?

✅ Oficiální podpora vás nasměruje na vhodné řešení závady.

✅ Servis na českém trhu zajišťuje určený servisní partner.

✅ Není nutné předem hledat konkrétní servisní pracoviště.

Oficiální kontaktní formulář SodaStream je vhodným výchozím místem pro řešení závady nebo servisního požadavku.

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