How Do AlzaPoints Work?

1
AlzaPoints
Choose from the selection of major appliances and add the goods to your shopping cart.
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AlzaPointy
Select the personal pickup option and a suitable AlzaPoint on the map.
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AlzaPointy
Pay for your order and wait for the SMS with pickup details.
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AlzaPointy
All done. You can go to the AlzaPoint you selected to pick up your order.

What can you pick up in our AlzaPoint?

AlzaPoint is used primarily for picking up major appliances such as washing machines, refrigerators and stoves, or large goods such as garden swings, lawn mowers, garden furniture, etc. This means that your order must include at least one article of bulky goods. Then you can add for example a mobile phone, laundry detergent or a bike helmet to your order. After all, you can get everything on Alza.cz.

All major appliances

Frequently Asked Questions

How do I pick up an order in AlzaPoint?

1
AlzaPointy
Choose from the selection of major appliances and add the goods to your shopping cart.
2
AlzaPoints
Select the personal pickup option and a suitable AlzaPoint on the map.
3
AlzaPointy
Pay for your order and wait for the SMS with pickup details.
4
AlzaPointy
Pick your order up in the selected AlzaPoint.

What can I pick up in your AlzaPoint?

AlzaPoint is used primarily for bulky goods. Therefore, there must be at least one article of bulky goods in the order and it can then be combined with other products. We are gradually adding larger products from our Hobby and Garden segment.

What about payments?

AlzaPoint is only a pickup point. Therefore, the payment is always made in advance on Alza.cz.

What happens to an order that I can't pick up in time?

The order will be cancelled and the goods returned to the central warehouse. The payment will be refunded immediately.

How much time do I have to pick up my order in AlzaPoint?

You have 4 days, on the fifth day the order is cancelled.

How much does it cost to have my order delivered to AlzaPoint?

The price of our AlzaPoint delivery is CZK 99.