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Payment Methods Overview

We offer several ways to pay for your purchase. Select the one that suits you best.

The most common payment methods

By card or cash in store

We accept Visa, Visa Electron, MasterCard, Maestro and Diners Club cards. You can pay by card at all our stores, AlzaBoxes and AlzaExpres carriers. If paying by cash, we only accept Czech crowns.

List of branches »

By card online

Pay online with a card that is enabled for use on the Internet. Transactions are encrypted and secure. You can save the card number in your account settings for future payments. The card being used for online payments must be issued in the EU.

Cash on delivery

Pay the carrier for your purchase right upon delivery to your selected address. It is possible to pay by card only if being delivered by AlzaExpres.

Learn more about the carriers »

Online Banking

Payments through an online payment gateway are always settled almost immediately.

eKonto Online

Raiffeisenbank
Clients

Service 24 online

Česká spořitelna
Clients

MyPayment

Komerční banka
Clients

ČSOB online payment

ČSOB Clients

Era/Poštovní spořitelna

ERA/PS Clients

PayPal*

PayPal
Users

* For the safety of our customers, it is not possible to choose a combination of traffic to a branch / AlzaBox and a PayPal.

Other methods

Use one of the alternative payment methods.

Bitcoin

A fast payment method is by cryptocurrecy. You will be redirected to a secure gateway for the payment. In the case that you need to return goods, the purchase price will be returned in Czech crowns in the amount indicated on the invoice. It is not possible to return the purchase price in the cryptocurrency. We currently do not allow for payment by combining multiple cryptocurrencies, but you can partially reimburse the order you paid by your registration with the cryptocurrency.

Instalment
purchase

No cash? No problem. Try making a purchase on instalments.

More information »
Alza Kredit

The fastest and most convenient payment service. Add money on Alza Kredit and use it to make quick purchases.

More information »
Alza voucher payment

You may also pay for your order with vouchers (physical or electronic) purchased at Alza.cz. To apply a voucher or gift card, please enter the discount code in the first step of checkout.

Conditions of Use:

  • The value stated on the voucher will be deducted from the purchase price in the online shop at www.alza.cz.
  • Vouchers are not redeemable for cash. The voucher cannot be changed. The entire value of the voucher must be used during one purchase.
  • For goods that have been purchased with a gift voucher, you may be refunded (in the event of a withdrawal from the purchase contract or in the case of a legitimate claim) by means of a replacement gift voucher or with credit for the purchase of another item.
  • The voucher is valid for one year from the purchase, after the expiration of this period the voucher becomes invalid.
  • By purchasing the voucher, you agree to the terms of the voucher.
  • Purchase of goods is governed by the applicable Business Terms and Conditions of Compliance of Alza.cz a.s.
  • The voucher can not be replaced in any way in case of loss.

If you receive a gift voucher from Alza.cz as a gift, the instructions for use are identical. However, conditions are specified in the terms of the marketing action.

Advance payment -  Pro forma

To settle your order within 15 minutes, we recommend using one of the following banks:

Česká spořitelna 2171532/0800 Raiffeisenbank (e-Bank) 1265098001/5500 ČSOB 188505042/0300 Komerční banka 35-3355550267/0100

If you use a different bank, the completion of an order may take 1-3 business days.

Once the order is sent, we will forward you the payment details

We will inform you about the order process at your email address.

QR code

An easier and faster way to fill in a payment order in a mobile banking application. You don't have to rewrite your account number, variable symbol, etc. Just take a picture of the QR code with a smartphone and the payment order is filled in automatically.

Tax free
shopping

When exporting goods outside the European Union, you are eligible for VAT refunds at the airport or at any Global Blue branch. You don't have to return to the retailer anymore!

What do you have to do?

 
  • Make a purchase over CZK 2 000 including VAT.
  • Export the goods within 3 months.
  • Show your passport to the EU customs officers and have the Global Blue Tax free form confirmed.
  • Locate a Global Blue office within 5 months from the purchase (www.global-blue.com).
  • Submit the purchased goods, the confirmed Tax Free Form and your purchase document.
  • Open your wallet and wait for your money. :)

For companies and self-employed persons

Lease
purchase

We offer the option of a lease purchase for self-employed persons.

More information »
Invoice
Subscription

For self-employed personsWe offer the option of an invoice payment for customers who have made purchases for at least CZK 50 000 during the last 3 calendar months. Contact us at nabidky@alza.cz.

For state institutions, large companies, and corporations Invoicing is possible upon the submission of an order that includes the following:

  • The complete customer and supplier billing information
  • A delivery address and final recipient
  • The takeover/transport method
  • Bank details and draft terms of payment
  • A list of the ordered goods and their approximate price
  • A contact person, telephone (fax, email)
  • A business stamp and signature of the person responsible 

You must deliver the original order (by post or in person).
For a faster settlement, we prefer to receive an electronic copy of the order (by e-mail or fax).

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