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… a také širší síť pro odevzdání reklamovaného zboží.
Městský soud v Praze vydal předběžné opatření a službu prozatím nabízet nemůžeme. Stojíme si za svým a budeme se bránit všemi právními prostředky, co nejrychleji to půjde.
Reklamace Alza vs. Mall a CZC
Nejrychlejší
Více než polovinu reklamací vyřešíme do 24 hodin.
Široká síť
Reklamované zboží odevzdáte v libovolném AlzaBoxu.
Reklamace v kapse
V aplikaci Alza.cz jednoduše sledujte stav reklamace a při jejím vyřízení na pobočce klidně přeskočte frontu.
Při srovnání 3 konkurentů Alza.cz, CZC.cz a Mall.cz. Data o rychlosti reklamací vychází z interního sběru dat, externího dotazníkového šetření a mystery shoppingu. Pohodlnost reklamací zajišťuje širší síť pro odevzdání reklamovaného zboží, která je dostupná nonstop a dále možnost přeskočit frontu.
