Dobrý den, minulý měsíc jsem si před-objednal toto zboží a dnes, 15.11.2019 vyšlo. Na webu máte napsáno že zboží je skladem, ale žádný e-mail a ani SMSka mi nepřišla. Na mém uživatelském účtě se také nic o objednávce nezměnilo. Měl jsem zato že před-objednávání je o tom, že zboží dorazí v den vydání. Chtěl bych se tedy zeptat kdy dorazí a kdy mi bude předána nějaká informace. Také bych se chtěl zeptat zda-li je toto standardní přístup k před-objednávkám na Alze. Předem děkuji.
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