Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

Technical cookies
These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
Functionality cookies
These cookies allow us to remember your basic choices and improve the user experience. These include remembering your preferred language or allowing you to stay logged in permanently.
Social media cookies
These cookies allow us to easily link you to your social media profile and, for example, allow you to share products and services with your friends and family.
Content personalisation
These cookies allow us to show you content and ads according to the information we have about you to best meet your needs. This includes what content you have viewed, or on what device you are accessing our website.
Non-personalised advertising
These cookies allow us to show you general ads for products and services.
Personalised advertising
Thanks to these cookies, we and our partners can offer you relevant products and services based on your purchases, your shopping behaviour and your preferences.
Audience metrics
These cookies allow us to optimise our site for your convenience based on how you use it. The aim is to remember or anticipate your choices. This includes, for example, the use of features, their location, or the behaviour on the page.
Third party cookies
These cookies are third-party cookies (e.g. Google business safety & privacy and terms site). You can find more information about them and our partners here.

By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

I understand Detailed settings Reject everything

Catalogue

Phones, Smart Watches, TabletsMobile PhonesSmartSorted by Price5,000CZK and UnderSamsung Galaxy J5 (2016) WhiteHelp and manuals

Samsung Galaxy J5 (2016) White - Mobile Phone

Questions and answers: Samsung Galaxy J5 (2016) White

This page contains frequently asked questions about Samsung Galaxy J5 (2016) White. If you are considering buying this product, you may want to read the discussion or ask more questions about Samsung Galaxy J5 (2016) White. They will be answered by our specialists.

Accessories
Help and manuals 43

No reply only

Prosím chci se zeptat na straně displeje je reprodukto(nad logem) je černé barvy nebo jsem někde strátila krytku

Customer,

28. 7. 2017,

2 answers

Dobrý večer,poradili byste mi, kde v telefonu najdu přehrávání hudby (písničky do sluchatek)? Nemohu to najít. Děkuji.

Customer,

17. 6. 2017,

2 answers

Dobrý den, mám samsung galaxy j5 2016 a potřebuji si do něj koupit paměťovou kartu, ale moc se v tom nevyznevyznám. Na vašich stránkách se píše u popisu mého mobilu, že je v něm slot na paměťovou kartu micro SD. A můj dotaz zní: můžu si do něj koupit koupit pouze micro SD nebo i micro SDHC a micro SDXC? Předem moc děkuji.

Customer,

3. 6. 2017,

1 answer

Dobrý den doporučte prosím antireflexní sklo nebo fólii na tento telefon.

Customer,

15. 5. 2017,

2 answers

Dobrý den, má tento mobil magnetický kompas? Uvádí se, že má (verze 2016) Hallův senzor, ale to asi není totéž? A k čemu je gyroskopický senzor?

Customer,

14. 5. 2017,

1 answer

Dobrý den, mobil má cz lokalizaci, tzn. že bude funkční v EU a mimo EU ne? A reklamace pouze u prodejce? Pokud je mobil „distribuce CZ“, tak je funkční i mimo EU a reklamace – opravu lze zajistit přímo u opravce? Nenašla jsem v Alze jediný mobil, který by byl určen pro náš trh, tj. distribuce CZ.

Customer,

8. 5. 2017,

1 answer

Dobry den. Je pri tomto telefone predna strana zo skla, alebo z plastu? Dakujem.

Customer,

7. 5. 2017,

3 answers

Dobrý den, pokud fotka není přes celý telefon, co se stane?

Customer,

18. 4. 2017,

1 answer

dobry den, mam mensi neprijemnost s timto mobilem - kdyz je baterie skoro nebo uplne vybita, tak telefon pri nabijeni stale vibruje - jako by se stale dokola restartoval. Nelze jej v takovych chvilich pouzivat. Ma to nekdo taky tak? Cim to je zpusobene?

Customer,

20. 3. 2017,

1 answer

Dobrý den, https://www.alza.cz/samsung-galaxy-j5-2016-bily-levne-d4336475.htm?catid=18858689 Chtěla bych si objednat tenhle mobil Samsung galaxy J5 2016, doufám že bude jako rozbalený nový mobil nebude poškrábaný a je možné když vyzvednu toto zboží, mohu hned v Alze prohlédnout zda si vezmu? děkuji za odpověď. G.Černá Budu objednávat dnes po 13 hodině. děkuji. Gabriela Černá

Customer,

18. 1. 2017,

1 answer

P-DC1-WEB24