Try our cookies Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.

We use 8 categories of cookies on our website:

Technical cookies
These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
Functionality cookies
These cookies allow us to remember your basic choices and improve the user experience. These include remembering your preferred language or allowing you to stay logged in permanently.
Social media cookies
These cookies allow us to easily link you to your social media profile and, for example, allow you to share products and services with your friends and family.
Content personalisation
These cookies allow us to show you content and ads according to the information we have about you to best meet your needs. This includes what content you have viewed, or on what device you are accessing our website.
Non-personalised advertising
These cookies allow us to show you general ads for products and services.
Personalised advertising
Thanks to these cookies, we and our partners can offer you relevant products and services based on your purchases, your shopping behaviour and your preferences.
Audience metrics
These cookies allow us to optimise our site for your convenience based on how you use it. The aim is to remember or anticipate your choices. This includes, for example, the use of features, their location, or the behaviour on the page.
Third party cookies
These cookies are third-party cookies (e.g. Google business safety & privacy and terms site). You can find more information about them and our partners here.

By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.

You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.

For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.

I understand Detailed settings Reject everything

Catalogue

Household and Personal AppliancesVacuum Cleaners & Steam CleaningRoboticTESLA RoboStar iQ100Help and manuals

TESLA RoboStar iQ100 - Robot Vacuum

Questions and answers: TESLA RoboStar iQ100

This page contains frequently asked questions about TESLA RoboStar iQ100. If you are considering buying this product, you may want to read the discussion or ask more questions about TESLA RoboStar iQ100. They will be answered by our specialists.

Cheap variants
Accessories
Help and manuals 21
Reviews 92

No reply only

Dobrý deň prosim vás robot vysava app funguje ale aj ked ma vodu nezmyva prvý mesiac v poriadku a z nicoho nic prestal mopovat a ked otvorim nadrzku na vodu tak je natlakovana mam reklamovať a prosi o radu. Dakujem

Customer,

20. 11. 2022,

1 answer

Dobrý den, vysavač bude pracovat i v místnosti, kde mu hrozí pád ze schodů. Stačí senzor pádů ze schodů, který tento tip má nebo je nutné ještě zakoupit nějaké zábrany? Děkuji.

Customer,

15. 3. 2022,

1 answer

Zdravím, jde u vysavače naplánovat úklid?

Customer,

12. 3. 2022,

1 answer

Prosím,kto mi poradí ako oddeliť mopovací modul od vysávača aby som to nepoškodila. Ďakujem Marika

Customer,

24. 1. 2022,

1 answer

Dobrý den, nikde v návodu jsem se nedočetl zda se při vysávání má sundat mopovací modul, nebo jestli jen stačí sundat hadru?

Josef Polášek,

11. 1. 2022,

2 answers

Dobry den, vysavac som s aplikaciou Tuya sparovala avsak po skonceni vysavania sa nikde v aplikacii nezobrazi naskenovany obrys miestnosti alebo nejaka informacia o upratani danej miestnosti. Viem, ze vysavac nedisponuje takou pamatou, ale predpokladala som, ze v aplikacii sa to vykresli. Je potrebne to niekde v nastavit? Dakujem

Customer,

29. 12. 2021,

1 answer

Dobrý den. Co dát za prostředek do vody při vytirani? Děkuji

Customer,

7. 12. 2021,

1 answer

Dobry den, rada by som sa opytala ci vysavac zvladne prejst aj prahy do 1.5 - 2 cm. Dakujem

Customer,

19. 10. 2021,

2 answers

Doby den neda sa mi pripojit vysavač do aplikacie tuja ako mam postupovať dakujem .

Customer,

21. 9. 2021,

1 answer

Dobrý den, ráda bych se zeptala, zda tento vysavač rozezná koberec a sám zvýší výkon na koberci. Dále zda je možné nastavit místa, kam nemá jezdit. Děkuji.

Customer,

17. 9. 2021,

2 answers

P-DC1-WEB34