Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, if the vacuum cleaner is getting stuck on pieces of furniture or objects on the floor, we recommend that you check whether the front bumper of the vacuum cleaner is movable (i.e. whether there is any dirt stuck underneath that would prevent the transmission of the impact signal) or whether there is any transport polystyrene left under the bumper and whether the upper laser (the round protrusion on the top of the vacuum cleaner) is clean. In case of any confusion or difficulties, please contact our colleagues at
[email protected]. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert