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Catalogue

House, Hobby and GardenElectrical WiringThermostatsSomfy Wireless Thermostat

Reviews Somfy Wireless Thermostat

Name: Unsatisfactory
Item: Somfy Wireless Thermostat
Rating: 1
Author: Martin, Úštěk

Interested in reviews of Somfy Wireless Thermostat? It got 1.0 out of 5 stars from our customers. Find specific customer reviews of Somfy Wireless Thermostat below. We will appreciate if you also share your experiences with Somfy Wireless Thermostat after purchasing.

Reviews 1

User Reviews

Martin, Úštěk

Rated 29/03/2023, variant Somfy Wireless Thermostat

Verified purchase

A few years ago I bought probably the worst wireless thermostat in the world and historically the worst thing on Alza.cz. There are basically only 2 problems, during installation (1) and during use (2). (1)When installing, it is necessary to have (in addition to the wifi network for connecting the thermostat) another data network - wifi or mobile data, there is no mention of this in the instructions. If you have, for example. somewhere in the countryside, worse mobile data, it takes tens of minutes to hours and the process needs to be repeated up to 20 times before it works. (2)Communication between the thermostat and the gateway often drops out and then the installation has to be repeated. The thermostat can remember 2 heating programs, but if the internet or GW thermostat communication goes down, then the thermostat does not continue according to the selected program, but simply stops heating. You can change the temperature locally on the thermostat, but that completely cancels the heating program, so it works even more stupidly than any "stupid" thermostat that is 20 or more years old. From the SOMFA side I take this product as an "excellent" scam on people, frequent outages, non-functionality, zero support, buy anything else than this and you will be fine!

Installation problems, no indication that you need an additional data network

Very frequent failures on the SOMFA side and inability to control remotely and thermostat does not continue according to the selected program

The app demands very vehemently for the user to write a positive review of the app, if they don't, the app constantly nags the user at any change of temperature, program etc, likewise if you write a negative review, it constantly intrudes asking "Am I happy with the app", I have to press that I will write the review later, otherwise I can't continue to control it, horrible

The GAP function does not work at all and never has

Support for the app/product is absolutely zero, they are French, so support is in French, no one here speaks English. If you don't speak French well, you're out of luck.

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