Effective quality management

A guide to proper functioning in quality management. The publication is unique on the Czech market: it contains comprehensive information about management systems, examples from real companies and suggestions for correct solutions. In one place, the reader will find the most commonly used, practice-proven methods and current requirements for system standards. You will learn how to apply the methods with high quality, how to increase the efficiency and reduce the costs of the established system.

The handbook is suitable for the general public and can be used in business practice as well as in university studies. The author has drawn on more than twenty years of experience in the field – he works as a lecturer, consultant and management system auditor. He also lectures on quality management and business management in academia.