Catalogue

Service - Microsoft Windows Software Installation (At Customer's Address)

Installation on Customer's Address - On-site installation service, installation, activation, account registration in case of O365 or login to an existing account, updates, functional verification
Code:  SWLI0040NAD

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Service - Microsoft Windows Software Installation (At Customer's Address) Discontinued

Service - Microsoft Windows Software Installation (At Customer's Address)

The product requires an up-to-date operating system.


Help with installing Microsoft Windows

Do you need to install the Windows operating system on a newly purchased computer, or is your OS obsolete and you do not know how to reinstall it? You can solve this problem easily and quickly with the unique Alza service . Trained technicians will reinstall and ensure its trouble-free operation directly at your place of residence or workplace.


What does the service contain?

  • Install the purchased Microsoft Windows operating system license
  • Product activation
  • Install the latest updates
  • Functionality verification
  • in the case of an upgrade to a higher version of Windows, it is necessary to verify that the correct version (license) of the OS has been purchased.



To activate the installation it is necessary:

  • After paying for the order, it is necessary to agree to the license conditions: “My Alza - My Library - License“ (only after this step will the service be registered automatically).
  • To verify your request, you will be contacted by phone (on weekdays Mon-Fri 9am-5pm. ) and you will receive a registration confirmation by e-mail accepting the request for the implementation of the service.
  • If you have a cash on delivery order, you will find the key to display this service in the cash on delivery box.
  • No later than 1 working day, you will be contacted by a technician who will arrange with you the exact time of implementation (Mon-Fri 8 am-6pm).

  • In case of problems, it is possible to register on tel. C. +420 226 254 952 (on working days Mon-Fri 9-17 hrs. )

Conditions for the proper functioning of the service

  • Before installing a clean Windows operating system, it is necessary for the customer to:

  • PC / NTB compatibility check on Windows 10
  • Peripheral compatibility check on Windows 10 (eg printer, scanner)
  • Data backup before installation
  • Backup other software licenses

In case of discrepancies with the license key, contact us [email protected] / +420 225 340 610 (Mon-Fri 7:00 - 17:00), where we will resolve the situation.

Activate the service only when you have the device to be installed ready for operation and unpacked from the box.

Execution of the order will be realized only in one locality. For special requirements / installations of a larger scale, please contact us for a price offer: https: //www. alza.cz/kontakt

The service is available Mon - Fri 7:00 - 19:00

Pro aktivaci instalace je nutné:

  • Po uhrazení objednávky je nutné odsouhlasit licenční podmínky: „Moje Alza - Moje knihovna – licence“ (až po tomto kroku bude registrace služby automaticky provedena)
  • Pro ověření Vašeho požadavku budete telefonicky kontaktováni (v pracovní dny Po-Pá 9-17 hod.) a na váš e-mail obdržíte registrační potvrzení s přijetím požadavku na realizaci služby
  • Pokud máte objednávku na dobírku, tak klíč pro zobrazení této služby najdete v krabici s dobírkou
  • Nejpozději do 1 pracovního dne vás kontaktuje technik, který s vámi domluví přesný čas realizace (Po-Pá 8-18h)
  • V případě problémů je možné registraci provést na tel. č. +420 226 254 952
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