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Consulting - Basic Windows Control (at Customer's Address)

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Installation on Customer's Address - On-site installation service, for 1 hour consultancy - demonstration on/off/reset, login/logout, file browser, internet connection, mail, PC/NB input/output, Win key usage, application switching, monitor switching, Wifi/LAN connection, methodology
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Code:  SWLI0044NAD

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Consulting - Basic Windows Control (at Customer's Address) Discontinued

Consulting - Basic Windows Control (at Customer's Address)

The product requires an up-to-date operating system.

Help with basic Windows control

Need help with basic Windows operating system? You can solve this problem easily and quickly with the unique Consulting service from Alza service . Trained technicians will teach you the basics of operating the operating system, including using the Internet and e-mail directly at your place of residence or workplace.

What does the service contain?

  • Demonstration of turning on / off / restarting the system
  • Login / logout
  • File browser control
  • Internet connection
  • Access to email
  • Introduction to inputs and outputs on PC / laptop
  • Using the Win key
  • Switch between applications
  • Switching monitors
  • Wifi / LAN connection
  • Methodology
  • Within 1 hour

To activate the installation it is necessary:

  • After paying for the order, it is necessary to agree to the license conditions: “My Alza - My Library - License“ (only after this step will the service be registered automatically).
  • To verify your request, you will be contacted by phone (on weekdays Mon-Fri 9am-5pm. ) and you will receive a registration confirmation by e-mail accepting the request for the implementation of the service.
  • If you have a cash on delivery order, you will find the key to display this service in the cash on delivery box.
  • No later than 1 working day, you will be contacted by a technician who will arrange with you the exact time of implementation (Mon-Fri 8 am-6pm).

  • In case of problems, it is possible to register on tel. C. +420 226 254 952 (on working days Mon-Fri 9-17 hrs. )

In case of discrepancies with the license key, contact us [email protected] / +420 225 340 610 (Mon-Fri 7:00 - 17:00), where we will resolve the situation.

Activate the service only when you have the device to be installed ready for operation and unpacked from the box.

Execution of the order will be realized only in one locality. For special requirements / installations of a larger scale, please contact us for a price offer: https: //www. alza.cz/kontakt

The service is available Mon - Fri 7:00 - 19:00

Pro aktivaci instalace je nutné:

  • Po uhrazení objednávky je nutné odsouhlasit licenční podmínky: „Moje Alza - Moje knihovna – licence“ (až po tomto kroku bude registrace služby automaticky provedena)
  • Pro ověření Vašeho požadavku budete telefonicky kontaktováni (v pracovní dny Po-Pá 9-17 hod.) a na váš e-mail obdržíte registrační potvrzení s přijetím požadavku na realizaci služby
  • Pokud máte objednávku na dobírku, tak klíč pro zobrazení této služby najdete v krabici s dobírkou
  • Nejpozději do 1 pracovního dne vás kontaktuje technik, který s vámi domluví přesný čas realizace (Po-Pá 8-18h)
  • V případě problémů je možné registraci provést na tel. č. +420 226 254 952
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