Dobrý den, dovolujeme si Vás oslovit v rámci Vaši reklamace ASRE21655852, kde po bližším prozkoumání ze strany autorizovaného servisního střediska bylo zjištěno, že případ nelze řešit v rámci výrobcem uznávaných záručních podmínek, ale je pouze možné řešit celou věc dále jako pozáruční opravu. Pozáruční opravu je nutné uhradit z Vaší strany, přičemž suma v tomto konkrétním případě je 2449,17 Kč s DPH. Servisní vyjádření pod čarou. V případě, že s cenovým návrhem na pozáruční opravu souhlasíte, dovolím si Vás požádat o zaslání Vašeho souhlasu nejpozději do 1 pracovního dne. Pokud byste v této lhůtě nereagoval, budeme to považovat jako nesouhlas s navrhovaným řešením a zařízení bude stáhnuto zpět z autorizovaného servisního střediska. V opačném případě, tedy odsouhlasení pozáruční opravy je nutné brát v potaz, že se nejedná o záruční reklamaci a tudíž se na tento případ nevztahuje zákonem stanovených 30 dnů. Souhlas je závazný a nelze jej vzít zpět.
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